Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all users of the junbos platform, including visitors to our website and registered members. This policy governs the collection and processing of personal data through our website located at https://junbos.cam, our mobile applications, and any related services.

junbos operates as an international online gaming platform serving users in Indonesia and other permitted jurisdictions. We are committed to complying with applicable data protection laws and regulations, including international standards for data privacy and security.

For the purposes of this Privacy Policy:

• "junbos," "we," "us," or "our" refers to the junbos platform and its operators.
• "User," "you," or "your" refers to any individual accessing or using our services.
• "Personal Data" refers to any information that identifies or can be used to identify an individual.
• "Processing" refers to any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

2. Information We Collect

2.1 Information You Provide to Us

When you register an account with junbos, we collect the following information:

• Account Information: Full name, date of birth, email address, phone number, residential address, and chosen username.
• Identity Verification Documents: Government-issued ID (KTP, passport, or driver's license), proof of address documents, and selfie photos for KYC (Know Your Customer) verification.
• Payment Information: Bank account details (account number, bank name, account holder name), e-wallet account information, and payment transaction records.
• Communication Data: Messages sent to our customer support team, survey responses, feedback, and correspondence.

2.2 Information Automatically Collected

When you use junbos services, we automatically collect certain technical and usage data:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bets placed, time spent on platform, click patterns, and navigation paths.
• Transaction History: Deposits, withdrawals, wagers, wins, losses, and bonus activity.
• Location Data: Approximate geographic location based on IP address (we do not collect precise GPS coordinates).
• Cookies and Similar Technologies: Session cookies, preference cookies, analytics cookies, and marketing cookies (subject to your consent where required).

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors and financial institutions for transaction verification.
• Identity verification service providers for KYC compliance.
• Fraud prevention and security service providers.
• Game providers for gameplay data and game outcome verification.

3. How We Use Your Information

junbos uses your personal data for the following purposes:

3.1 Account Management and Service Delivery

• Creating and maintaining your account.
• Processing deposits, withdrawals, and transactions.
• Providing access to games, betting markets, and platform features.
• Managing bonuses, promotions, and loyalty rewards.
• Communicating with you about your account and services.

3.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement).
• Complying with international gaming regulations and licensing requirements.
• Preventing fraud, money laundering, and other illegal activities.
• Responding to legal requests from authorities.
• Enforcing our Terms & Conditions and investigating policy violations.

3.3 Platform Improvement and Analytics

• Analyzing user behavior to improve platform functionality and user experience.
• Testing new features and optimizing existing services.
• Conducting market research and understanding user preferences.
• Generating statistical reports and performance metrics.

3.4 Marketing and Communications

• Sending promotional offers, bonuses, and special deals (with your consent).
• Notifying you of new games, features, and platform updates.
• Conducting surveys and requesting feedback.
• Personalizing content and recommendations based on your activity.

3.5 Security and Fraud Prevention

• Detecting and preventing fraudulent activity, collusion, and bonus abuse.
• Monitoring for suspicious account behavior and unusual transaction patterns.
• Protecting against unauthorized access and cyber threats.
• Maintaining platform security and integrity.

4. Legal Basis for Processing Your Data

junbos processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to provide services you have requested and fulfill our contractual obligations under the Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable laws, regulations, and licensing requirements, including anti-money laundering (AML) and KYC obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights.
• Consent: Where required by law, we obtain your explicit consent before processing certain data, such as marketing communications and non-essential cookies.

5. Data Sharing and Disclosure

junbos does not sell your personal data to third parties. However, we may share your information with the following categories of recipients:

5.1 Service Providers and Business Partners

• Payment Processors: Banks, e-wallet providers, and payment gateways to process deposits and withdrawals (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay).
• Game Providers: Third-party game developers and software providers to deliver casino games, live dealer tables, and betting markets.
• Identity Verification Services: KYC service providers to verify your identity and age.
• Customer Support Tools: Platforms providing live chat, email support, and ticketing systems.
• Analytics and Marketing Services: Tools for analyzing user behavior and delivering targeted promotions.

5.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, regulators, law enforcement agencies, or courts when required by law or legal process, including:

• Responding to subpoenas, court orders, or legal requests.
• Complying with anti-money laundering (AML) and counter-terrorism financing regulations.
• Assisting in criminal investigations or legal proceedings.
• Cooperating with gaming regulators and licensing authorities.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and provide information about the new data controller.

6. Data Retention

junbos retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After the retention period expires, we securely delete or anonymize your data so it can no longer identify you.

7. Data Security Measures

junbos implements comprehensive security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Secure Storage: Personal data is stored on secure servers with restricted access controls and regular security audits.
• Authentication: Multi-factor authentication options and strong password requirements protect account access.
• Firewalls and Intrusion Detection: Advanced security systems monitor for and prevent unauthorized access attempts.
• Employee Training: Staff with access to personal data receive regular training on data protection and security protocols.
• Regular Audits: Independent security assessments and penetration testing to identify and address vulnerabilities.

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

8. Your Rights and Choices

As a junbos user, you have the following rights regarding your personal data:

8.1 Access and Portability

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

8.2 Correction

You can update your account information at any time through your account settings. If you believe any information we hold is inaccurate, you may request corrections.

8.3 Deletion

You may request deletion of your personal data, subject to our legal obligations to retain certain records (such as transaction history for regulatory compliance). Account closure does not automatically delete all data.

8.4 Restriction of Processing

You may request that we limit how we use your data in certain circumstances, such as while we verify the accuracy of information you have disputed.

8.5 Objection to Processing

You have the right to object to processing based on legitimate interests or for direct marketing purposes. You can unsubscribe from marketing communications at any time.

8.6 Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing conducted before withdrawal.

To exercise any of these rights, contact our support team at [email protected]. We will respond to requests within 30 days.

9. Cookies and Tracking Technologies

junbos uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality, including login sessions, security features, and transaction processing. These cannot be disabled.
• Performance Cookies: Collect anonymous usage statistics to help us improve platform performance and identify technical issues.
• Functionality Cookies: Remember your preferences, language settings, and customization choices.
• Marketing Cookies: Track your activity to deliver personalized promotions and measure campaign effectiveness (requires consent).

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.

10. International Data Transfers

junbos operates internationally, and your personal data may be transferred to and processed in countries outside Indonesia. These countries may have different data protection laws than Indonesia. When we transfer data internationally, we implement appropriate safeguards to ensure your data receives adequate protection, including:

• Standard contractual clauses approved by data protection authorities.
• Transfers to countries with adequate data protection frameworks.
• Implementation of technical and organizational security measures.

11. Children's Privacy

junbos services are strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a user is underage, we will immediately suspend the account, void all transactions, and delete associated personal data. Parents or guardians who believe their child has provided information to junbos should contact us immediately.

12. Changes to This Privacy Policy

junbos reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by email or through a prominent notice on our platform. The updated policy will be effective immediately upon posting. Your continued use of junbos services after changes are posted constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Response Time: We aim to respond within 5 business days

For urgent privacy concerns or suspected data breaches, please mark your inquiry as "Urgent" in the subject line.

Last Updated: January 2026

Effective Date: January 1, 2026